Question 1

How do we book you?

Accepted Answer

Thank you for considering us! here are the steps for booking:
1) fill out the inquiry form
2) we'll chat details and plan your pup's day
3) you review a quote and timeline
4) sign the pet care agreement
5) pay your retainer (deposit) to finalize booking
**your event is not reserved with us until the deposit is paid!

Question 2

Where are you located and what areas do you service?

Accepted Answer

Our home base is in Bellingham but our team members are spread across the counties that we service.We service Whatcom, Skagit, Snohomish, and King Counties.

Question 3

Do you offer overnight pet care, dog boarding, or dog sitting?

Accepted Answer

We do not offer overnight care, dog boarding, or dog sitting. We often drop dogs off at boarding, a Rover's home, etc. and are happy to provide recommendations if needed.

In very rare occasions we may be able to accommodate overnight care after your wedding or event, but it typically cannot occur at the pet care attendant's home, so accommodations/lodging for our team member + your pup would be required.

Question 4

What are your rates?

Accepted Answer

Check out our services page for all the info on pricing. Weddings range from $100-125 hour.

Question 5

What are some options of how to involve our dog into our wedding?

Accepted Answer

there are SO many options that we can talk through based on your dog and venue, but here are some of my favorites:

*photos with you before ceremony (either separate or as a couple, with a wedding party if you have one, etc.)
*station the dog near a welcome sign or table to greet guests as they arrive to the venue 
*involve them in the ceremony, such as: walking or running down the aisle, being a flower dog, walking down with a member of the wedding party, mention them in your vows. they can stay up front with you, or we can sit with them in the front row off to the side during the ceremony 
mingle with guests during cocktail hour 
**PS, i  have a few blog posts that have even more examples :)

Question 6

Do you have any size, weight, or breed restrictions?

Accepted Answer

hell no! we welcome all dog breeds (+ any other pets that would be willing to participate in your big day). for multiple dogs, especially medium-large sized ones, we will have more than one pet handler working your event

Question 7

What is your cancellation and refund policy?

Accepted Answer

we know that cancellations happen, and that's okay. the 50% retainer (deposit) paid to secure our services is non-refundable as it offsets the loss of business, since we reserve your wedding date for you. there's more detail about this in our contract (pet care agreement)

Question 8

Can't I hire a rover/wag dog sitter to do this?

Accepted Answer

you certainly can, but there are some important differences to note. we have event and liability insurance which keeps all parties protected, and we have expertise in the wedding industry which makes an impact in the planning, communication, and implementation of your pup's involvement.

Question 9

What are your travel fees?

Accepted Answer

Travel fees are $1.50 per minute of travel. Events requiring travel by ferry or other modes of transportation will have associated fees added to the quote.For events that are more than three hours away, an overnight stay may be requested. This would include one or two nights of lodging (depending on distance + timeline), mileage and/or air travel fees, parking fees, and per diem food charges.

Question 10

Why should we hire you?

Accepted Answer

I'm really proud of the service and experience provided by this team! You will receive thorough planning and communication with us during the booking process and prior to your big day -- I'm a program manager so I take this part seriously! 
On your wedding/elopement day, it will genuinely feel like your dog has a new best friend and that you won't be worried about your dog at all. We've received incredibly sweet and thoughtful feedback about our services and I believe it sets us apart!

Question 11

Do you work with cats or other animals?

Accepted Answer

Sure do! We've had four cat clients thus far. Cats should be comfortable being outside (either on a leash, being carried, in a cat bag or stroller, etc.) for them to successfully attend your wedding. 
We are also more than willing to discuss working with other animals like rabbits, horses, cows -- whatever you got!

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